For any question relating to after-sales service as covered by the guarantee, the return of products, or the care and maintenance of your pen, please contact our dedicated team by filling the following form.
Care and Maintenance:
Depending on the conditions of use of your writing instrument, we recommend you have it polished approximately every 3 years. At your request, after acceptance of the estimate, our Artisan Jewelers will polish your pen, refreshing its metal and stone components. Our After-Sales Service department is available to offer personalized suggestions for caring for your pen even after the expiration of the two-year guarantee.