The products manufactured by De Saint Estève are guaranteed for two years from the date of purchase (or delivery). The guarantee covers any manufacturing or component defects of your writing instrument. De Saint Estève’s responsibility is limited exclusively to the repair and replacement of the pen as stipulated in the conditions of the present Guarantee. This guarantee allows you to have your pen repaired at the Manufacture’s expense.


Using the guarantee: Please contact our After Sales Service.

Important information about validating the guarantee and insuring it is current:
• The Certificate of Authenticity must be duly completed by an authorized retailer. Be sure to conserve this certificate (center page of the manual).
• The guarantee could be activated by the use of the following form.

 

For details related to the guarantee, please refer to the General Sales Conditions.